FAQ

Yes, we provide full private label (OEM/ODM) services for our customer worldwide.

We support:

• Custom lash designs
• Custom packaging & branding
• Logo printing
• Product development support

Our team will guide you from concept to final production.

Placing an order with us is simple and guided step-by-step:

Step 1 — Share your requirements
Send us:

• Lash styles you need
• Order quantity
• Logo, label, and packaging artwork
• Any specific instructions (if required)

Step 2 — Quotation & sampling
We will provide:

• Price quotation
• Estimated lead time

Once confirmed, we prepare pre-production samples for your approval.

Step 3 — Sample approval
You review the samples and give feedback.
We will revise if needed until final approval is achieved.

Step 4 — Production & delivery
After approval:

• Your order goes into production
• Products are delivered based on the agreed timeline and shipping method

Our team supports you throughout the entire process to ensure smooth and reliable production.

Our false eyelashes are made from:

• Human hair
• Synthetic fibers
• Premium synthetic fibers

All materials are carefully selected to ensure:

• Lightweight feel
• Natural appearance

Comfortable wear

Yes, all our lashes are 100% cruelty-free. We do not use real mink fur and no animals are harmed during production.

Yes, we offer full customization for false eyelashes based on your requirements.

You can customize:

• Lash style and design
• Length, curl, and volume
• Materials used
• Packaging and branding

If you already have a reference:

• Send us photos of your desired style, or
• Ship a physical sample to our factory for more precise replication

Our team will work closely with you to develop lashes that match your brand vision.

No, we do not offer real mink lashes as all our products are 100% cruelty-free.

Instead, we provide high-quality alternatives such as:

• Synthetic fibers
• Premium faux mink lashes
• Human hair lashes

These options are designed to deliver:

• A natural look
• Lightweight comfort
• Consistent quality

👉 Our focus is to help brands offer ethical, high-performance lash products without using animal-derived materials.

Yes — we can supply a full range of eyelash accessories to complement your lash products.

Our accessories include:

• Eyelash glue
• Lash curlers
• Applicators and tools

These can be customized to match your brand, including:

• Packaging design
• Private label branding

This allows you to offer a complete lash product line to your customers.

You can download our latest false eyelashes catalog directly from our website https://www.eyelashesworld.com/download

In the catalog, you will find:

• A wide range of lash styles
• Different collections and designs
• Product details to help you choose the right styles for your brand

If you need help selecting the best-selling styles, our team is happy to assist you.

Our MOQ starts from 1,000 pieces per order, depending on the product and customization. For smaller quantities, we recommend working with our sister company.

Our standard MOQ applies to all custom and private label orders.

If you are looking for smaller quantities, we recommend ordering through our sister company https://www.lashesfactory.com

They offer:

• Lower minimum order quantities
• Ready-to-order lash styles
• Flexible options for smaller businesses or testing the market

This is a great option if you’re just starting your lash brand or want to explore new styles before scaling up.

The cost of private label false eyelashes depends on your specific requirements.

Pricing is based on:

• Lash styles and materials
• Order quantity
• Packaging design and type
• Labeling and branding requirements
• Additional finishing details

Once we understand your needs, we will provide a detailed quotation tailored to your project.

• First order: 45 – 60 working days
• Repeat orders: Faster production time

Lead time depends on:

• Order quantity
• Customization level
• Packaging requirements

Our payment terms are flexible and depend on the order value.

• For orders below USD 10,000, we require 100% advance payment.
• For larger orders, payment terms can be discussed based on mutual agreement.

We primarily accept payment via bank transfer (T/T).

We are open to discussing the most convenient and secure payment method for your business.

We offer a choice of international shipping services by sea and air depend on how quickly you want your cargo to reach its destination, and how much you’re willing to spend to get it there.

Shipping costs depend on several factors and will be calculated based on your order details. To provide an accurate estimate, we will need:

• Product type and quantity
• Packaging specifications
• Preferred shipping method (air or sea freight)
• Destination (city or port)

Once we receive this information, we will provide a detailed and competitive shipping quotation.

Yes, we offer free samples (up to 10 pairs).

Lashes Sample production typically takes 2-3 weeks.

Since all our lashes are made to order, this timeframe allows us to ensure:

• Consistent quality
• Accurate design matching
• Careful handmade production

Shipping time may vary depending on your location and courier method.

Yes, we offer free samples for up to 10 pairs.

Details:

• Samples (up to 10 pairs): Free of charge
• Additional samples: Extra cost may apply
• Shipping cost: Paid by the customer

This allows you to test our quality before placing a full order.

Shipping costs vary depending on your location and courier service.

To provide an accurate estimate, we will need:

• Your full delivery address
• Preferred shipping method (if any)

Once we receive your details, we will calculate and share the exact shipping cost with you.

We typically ship samples using international express couriers for fast and reliable delivery.

Our commonly used carriers include:

• DHL
• FedEx
• Aramex

If you already have your own courier account (e.g., DHL, FedEx, or Aramex), we can use your account for shipping.

Yes, we welcome clients to visit our factory. You are invited to:

• See our production process
• Review product quality firsthand
• Discuss your project directly with our team

Yes, we are open to meeting in person to discuss potential collaboration.

We can arrange meetings:

• At our factory
• At your location
• At trade shows or agreed meeting points

Please share your preferred schedule and location, and we will coordinate accordingly.

Our factory is located in Purbalingga, Central Java, Indonesia.

This region is well known for its skilled artisans in handmade false eyelashes production.